Refund Policy for Digital Goods at PayNCare Technologies
Non-refundable Items: All sales of digital goods, including but not limited to software, e-books, downloadable content, and licenses, are final and non-refundable.
Exceptions: Refunds for digital goods may be granted in the following exceptional cases:
The digital product was not delivered or is inaccessible.
The digital product is significantly different from its description./li>
The digital product is defective or corrupted.
Refund Process
Reporting Unauthorized Purchases: If you believe that a purchase was made without your authorization, please contact us immediately at ceo@pyancare.com or8014900300. Provide details of the unauthorized transaction and any supporting evidence.
Investigation: We will investigate unauthorized purchase claims and determine eligibility for a refund based on our findings.
Technical Issues
Technical Support: If you encounter technical issues with a digital product, please contact our technical support team at support@payncare.com. We will work with you to resolve the issue.
Refunds for Technical Issues: Refunds due to technical issues will only be considered if the issue cannot be resolved within a reasonable time frame and is determined to be due to a defect in the product.
Changes to This Policy
We reserve the right to update or modify this Refund Policy for digital goods at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our digital products after any changes indicates your acceptance of the new policy.